A aplicação do conceito Lean em uma empresa de serviços logísticos / Guilherme Sampaio Martins.

Abstract

The present study seek to apply the Lean concept in a company of logistics services to identify waste in the flow transportation of vehicles between states. Therefore, it was made a bibliographic survey to emphasize the logistic matter, the Lean concept and the productivity. In development of this applied nature, the study procceded by a qualitative approach and a bibliographic research and case study procedures in the company Zeta Serviços Logísticos. All the information, as execution and waiting time between each activity were measured using Lean tools, VSM (Value Stream Manegement) and a spreadsheet to identify waste. The results reached an understanding of productivity operations activities on the value flow as also on the indentification of main waste, being these, improper process, waiting and movement. As conclusion, the lean concept can be applied in any company or industry segment, making possible to identify waste in the logistic services operations.