Um estudo de caso para análise do desempenho do indicador de eficiência global da logística (OLE)

Abstract

This paper aims to analyze and evaluate the Overall Logistics Efficiency (OLE) indicator, based on its application in a company in the logistics sector. In this regard, a bibliographical research was carried out, preliminary to the field work. In order to investigate the OLE indicator, we used empirical data, based on the case study of a company located in the municipality of Lauro de Freitas (Ba), in order to identify the logistics activity performed by this company, subject of analysis of this research. Besides the information provided by this company, contemplated in this research, the data collected were tabulated in a referential framework, and the calculations of the indicators that give the greatest scope to OLE evaluation were performed afterwards. It was noticed that the area of logistic studies can be understood in evolution, with respect to the complexity of an innovative study. The obtained results reflects failures observed in the company's logistic processing, which contains an OLE of 19%. This information proves an urgency in implementing improvements in the logistics process of the company. Through OLE variables, it is possible to identify failures that influence the most the losses of logistic efficiency. This case testifies that the application of OLE makes the procedure more efficient as regard to the use, performance and quality of the logistic activity, since they identify the most important failures in steamed from the measurement of the variables. The data of the research make it possible to infer that the application of OLE is efficient taking into account the evaluation of the performance of the logistics activity of the company studied.