Mapeamento e otimização dos processos do estoque físico da Track&Field

Abstract

Inventory management within an organization has become more than a differentiator competitive, became something essential for its survival. In relation to retail, this statement becomes even more evident, since its success is directly linked to the availability of the products required by the customer in the sales process. Thus, it becomes essential for the fulfillment of the deadlines and service quality, a structuring of purchase and sale flows, improvement of processes for receiving, storing and separating items in stock, sales team training and adoption of methods aimed at organize operational procedures for store inventories. In attention to The scenario shown here is Salvador Shopping's Track&Field franchise, a unit that presented a scenario of continuous divergence between the physical stock and the registered and that demanded interventions based on methodologies and inventory management tools to standardize your processes and reduce of the impact of this obstacle on the results of the company. In that sense, after development of the inventory management description in the store and diagnostic analysis regarding the current scenario, solutions were proposed such as the reorganization of the layout inventory, the implementation of 5S, the use of performance management indicators inventories, the adoption of operational procedures and the use of spreadsheets support, all of which are developed, implemented and monitored in this study.