Ergonomia para uso de computadores: avaliação e desenvolvimento de requisitos projetuais

Abstract

This article studied implications of prolonged use of computers in work environments. office, such as aches and pains, and developed design requirements for accessories that meet characteristics required by users. The need for research arose due to the lack of development in similar studies, which are lacking of solutions to the problem, without developing requirements. In this way, the aim was map design requirements for equipment that improve the use of computers, using product development tools. To lift the data, a mixed, two-part survey was carried out. The first, focused on unfold areas affected by prolonged use of computers, presented neck, shoulders, back, lower back, hands and wrists, representing 48.6% of discomforts gifts. The second sought to quantify customer needs, allowing survey of your requirements, presenting Comfort with a maximum score of 79.8% of the answers. With the data, it was possible to apply the QFD matrix (Quality Function Deployment), which defined the project requirements and their order of importance, showing mobility as a priority. Exemplifying the application of the requirements, it was presented a morphological matrix, bringing available solutions to the requirements relevant projects. It was concluded that the objective was achieved, presenting the proposed project requirements, with their exemplification.