Bem-estar x de promoção da saúde mental e prevenção à violência no trabalho em um instituto de ciência e tecnologia em saúde

Abstract

Actions and environments that encourage greater engagement stimulate creativity for innovative and competitive solutions. With a staff of civil servants and outsourced professionals, the Institute of Science and Technology in Health (ICTS) deals with challenges involving antagonistic functional realities. Given this scenario, violent practices and risks to workers' health can compromise the quality of life and performance of professionals. The resources and demands involved, the conflicts inherent to work and the impacts on well-being draw attention to the need to promote mental health and prevent violence. This study aims to propose organizational strategies to promote well-being at work and work engagement of these workers. The mixed method (quantitative and qualitative) and participant observation were applied to analyze and discuss the results found. Based on the construction of the significance matrix, the main results of the statistical analysis were organized and indicated that: there are few differences in perceptions between workers of both employment relationships, limited to positive affections, achievement and communication regarding well-being at work, with superior results for outsourced workers; older workers presented greater effects on well-being and engagement; the resources “Communication” and “Justice” presented unexpected effects. The higher their levels, the lower the levels of positive affections and vitality/engagement; “leader support” and “colleague support” permeated the workers positively, the latter with high levels of positive affections, vitality, and engagement; the increase in the factors “role clarity” and “skills alignment” stand out with higher levels of achievement; in the factor “concentration/absorption”, it was found that the male gender presents lower levels; there are high levels of “concentration” and “engagement” for elementary/secondary education workers in relation to lato sensu postgraduates. Resources such as “Discussion Circles”, “Training” and “Psychosocial Risk Assessment Protocol” were presented as strategies capable of identifying stressors and violence originating from work processes and organizational culture, paving the way for broader and deeper action by the Violence Prevention and Confrontation Commission (CPEVT) as a strategy to promote mental health and combat workplace violence. This evidence and strategies can contribute to periodic monitoring of workers’ well-being and engagement and the effectiveness of institutional actions in promoting health and preventing violence.